Privacy Policy

**Identification and Contact Information:** We may collect your name, address, phone number, or email address when voluntarily provided, such as when signing up for an online account, participating in events, making purchases, filling out suggestion forms, custom order requests, scheduling virtual appointments, tracking orders, or using forms on our website.

**Payment Details:** We collect payment information, such as credit card numbers, bank account details, PayPal account numbers, or other payment information necessary for processing product or service transactions.

**Demographic Information:** We may collect demographic information, including gender and birthday, to better understand our customers.

**Voice Recording:** When contacting D218 Jewels customer support, your voice may be recorded for quality and training purposes.

**Preferences and Interests:** Information about your preferences and interests, shared during interactions with our client advisors, including choices about our collections, luxury brands, size, lifestyle, and basic family information.

**Information on Possible Adverse Effects:** We may collect information regarding potential adverse effects of jewelry metals, which may include health-related information.

**Publicly Posted Information:** Information you submit or post in public locations, such as product reviews on our social media pages or websites.

**Browser and Browsing Habits:** We gather information about the browser you use and your browsing habits when you visit our websites.

**Source of Personal Information:** Your personal information is collected directly from you (e.g., creating an account, making purchases, interacting with client advisors), indirectly through tracking tools like browser cookies, or from third parties (e.g., social media platforms).

**How We Use Your Personal Information:**

– **Understanding and Enhancing User Experience:** To better understand your interests, improve our products and services, personalize your experience, and tailor our marketing operations.

– **Service Provision:** To process purchases, respond to inquiries, provide requested information, and manage your account.

– **Security:** To protect our business, customers, and websites from fraud, theft, or other unlawful activities.

– **Legal Compliance:** To fulfill legal obligations, including addressing potential adverse effects of our products and combating counterfeiting.

– **Marketing:** With your consent where required, to inform you about new products and special offers.

– **Analytics:** To analyze website usage, monitor online reputation, and evaluate the success of marketing campaigns.

– **Other Purposes:** To maintain transaction records, comply with legal and administrative requirements, and manage insurance and processing obligations.

**Sharing Your Personal Information:**

– With service providers and agents who perform services on our behalf.

– With financial institutions or payment service providers for online transactions.

– With business partners, subject to your consent.

– As part of corporate restructuring or reorganization.

– When required by law or to comply with legal obligations.

**Tools and Cookies We Use:**

We use cookies and similar technologies to enhance your browsing experience, provide security features, and collect information for functional, analytical, and marketing purposes. This includes:

**Functional Cookies:** Facilitating browsing preferences, login credentials, and shopping cart data.
**Analytical Cookies:** Collecting information on browsing behavior to improve website functionality and user experience.
**Web Analytics:** Measuring site activity and page popularity to enhance website visibility and performance.
**Security Cookies:** Ensuring secure transactions during payments.
**Third-Party Cookies:** Used by services like Google Analytics for analytics and advertising purposes.

**Acceptance of Cookies:**

Except for necessary functional and security cookies, you can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may limit access to our services.

**Transferring Your Personal Information:**

Your personal information may be transferred, stored, and processed in countries where D218 Jewels operates or where our service providers are located. We ensure adequate data protection through agreements and mechanisms compliant with relevant data protection standards.

**Your Rights:**

– Access and obtain a copy of your personal information.

– Request correction, amendment, or deletion of inaccurate or outdated information.

– Object to processing under certain circumstances.

– Request restriction of processing.

– Data portability rights, where applicable.

– Provide instructions on data processing preferences after your death.

**Protecting Your Personal Information:**

We implement technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

**Third-Party Sites:**

Our websites may link to third-party sites governed by their own privacy policies. This Privacy Policy does not apply to those sites, so we recommend reviewing their policies.

This policy outlines our commitment to protecting your privacy and explains how we collect, use, and share your personal information. For further information or to exercise your rights, please contact us as outlined in this policy.